About Products
1.Color maybe slightly different from what you see on the website . That is because different screens display differently, i think many of you already knew this.
2.New products have some smell ,some of you may think it is unpleasant ,normally the smells will dispear after one or two weeks .
About Logistics
1. Orders will be processed timely after payment verification,normally within 24 hours ,except for weekend and holidays.
2. Please check your address carefully,make sure the address is correct ,so that you can receive the parcel .This is very very important ,so friend , don't forget it before you pay !
3. if you chose" China Post Ordinary Small Packet Plus " "cainiao super economy ","YANWEN economy air mail"then you have to know that it won't provide tracking information ,and the deliver time is longer than other shipping method (cainiao super economy to russian sometimes takes 60 to 90 days ).if you chosed it ,then you agreed the no tracking information service .but don't worry too much ,it is cheap and reliable .
4. If you didn't receive your parcel on time, please contact us. We will check it and extend the protection time for you or resend or refund ,each solution will be okay.
About Feedback
1. If you're satisfied with our products and service, Please spend few minutes to write us a positive 5 star feedback ,thanks in advance for your support .
2. Please contact us before you leave a negative feedback or open dispute. We are so willing and will do our best to help you to solve any problem,we are serious seller, please trust us .
How to customize (send name?)
